Shipping and Delivery Policy
At Moon Chocolate Shop, we understand the importance of privacy and discretion when it comes to ordering psychedelic and cannabis products. We take extra precautions to ensure that your package arrives securely and privately, allowing you to enjoy our products with peace of mind.
How We Ensure Discreet Shipping
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Plain Packaging: All orders are shipped in plain, unmarked boxes or envelopes. There are no logos, branding, or labels that indicate the contents of the package, ensuring your purchase remains confidential.
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Secure Sealing: Each package is securely sealed to prevent tampering during transit. We use high-quality materials to protect your order, keeping it safe from damage and ensuring it arrives in perfect condition.
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Generic Return Address: The return address on our packages is generic and does not reference Moon Chocolate. This adds an extra layer of privacy, especially for international shipments where customs declarations might be required.
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Stealthy Labels: Shipping labels are discreet and do not mention cannabis, mushrooms, chocolate, or any psychedelic-related terms. Our goal is to provide a seamless and private shipping experience from start to finish.
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Customs-Friendly: For international orders, we use industry-standard practices to ensure that packages pass through customs smoothly. Our packaging is designed to comply with international shipping regulations while maintaining discretion.
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Neutral Billing Statement: For your convenience, the billing descriptor on your credit card statement will not include any specific mention of cannabis, mushrooms or psychedelics, preserving your privacy even further.
Why Discreet Shipping Matters
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Legal Considerations: Many customers reside in areas where the legal status of psilocybin is complex or unclear. Our discreet shipping ensures that your package arrives without drawing unwanted attention or scrutiny from authorities.
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Personal Privacy: We respect your right to privacy and understand that not everyone may want their purchases to be public knowledge. Discreet shipping allows you to enjoy our products without worry.
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International Compliance: For international customers, discreet shipping is essential to navigate different countries’ customs regulations. Our approach minimizes the risk of your package being held or inspected.
NOTE: We Ship to All states in the United States and to All European countries, Australia and Canada. Shipping is discreet so you need not bother about local laws and customs clearance.
Domestic Shipping (United States)
Shipping to All States
We proudly ship to all 50 states in the United States, regardless of local legal regulations concerning cannabis (THC) & psilocybin. We understand that privacy and discretion are paramount, and we take every measure to ensure your package arrives confidentially and securely.
Shipping Options and Costs
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Free Standard Shipping:
- Cost: Free for all domestic orders.
- Delivery Time: 3-4 business days.
- Details: Standard shipping is available for all orders, providing a cost-effective way to receive your products without compromising on quality or discretion.
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Expedited Shipping:
- Cost: $20-$30, depending on package weight.
- Delivery Time: 1-2 business days.
- Details: For customers who require faster delivery, expedited shipping is available at an additional cost. This option ensures your package arrives as quickly as possible, with the same level of discreet packaging.
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Next Day Shipping:
- Cost: $20-$30, depending on package weight.
- Delivery Time: Next business day.
- Details: Need your order urgently? Our next-day shipping service provides the fastest delivery option, ensuring your package arrives within one business day.
Discreet Packaging
- Plain Boxes/Envelopes: All domestic orders are shipped in plain, unmarked boxes or envelopes, with no indication of the contents or Mushroom & THC Chocolate branding.
- Generic Return Address: The return address is generic and does not reference Mushroom or THC Chocolate, maintaining your privacy throughout the delivery process.
Processing Time
- Order Processing: Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Tracking Your Order
- Tracking Information: Once your order is shipped, you will receive an email containing your tracking number. You can use this number to monitor the status of your delivery via our website or the carrier’s tracking service.
International Shipping
Shipping Worldwide
We offer international shipping to all European countries, Canada, Australia, and select Asian countries. Regardless of local laws concerning psilocybin and THC, we ensure that our international customers can safely receive our products through our discreet shipping services.
Shipping Options and Costs
- International Standard Shipping:
- Cost: $30 flat rate for all international orders.
- Delivery Time: 3-5 business days.
- Details: Our international shipping service is designed to deliver your products quickly and discreetly to your location, regardless of your country’s legal stance on psilocybin.
Discreet International Shipping
- Plain Packaging: International orders are packaged in plain, unmarked boxes or envelopes to ensure privacy. Our packaging does not reference the contents or Mushroom Chocolate in any way.
- Stealthy Labels: Shipping labels are designed to pass through customs smoothly, with no mention of psychedelic-related terms.
- Customs Compliance: We use industry-standard practices to comply with international shipping regulations, minimizing the risk of customs delays or inspections.
International Delivery Countries
We currently ship to the following European countries and other international destinations:
Europe
- United Kingdom
- Germany
- France
- Italy
- Spain
- Netherlands
- Belgium
- Sweden
- Norway
- Denmark
- Finland
- Ireland
- Austria
- Switzerland
- Poland
- Portugal
- Greece
- Czech Republic
- Hungary
- Romania
- Slovakia
- Slovenia
- Bulgaria
- Croatia
- Lithuania
- Latvia
- Estonia
- Luxembourg
- Malta
- Cyprus
Other International Destinations
- Canada
- Australia
- Select Asian Countries
International Processing Time
- Order Processing: International orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Tracking Your International Order
- Tracking Information: Once your order is shipped, you will receive a tracking number via email. Use this number to track your shipment on our website or through the international carrier’s tracking service.
Additional Information
- Delayed Shipments: If your order is delayed beyond the estimated delivery time, please contact our customer service team. We will investigate the issue and provide an update on the status of your shipment.
- Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order promptly.
Contact Information:
- For any inquiries or assistance regarding shipping and delivery, please contact us:
Email: service@officialmoonchocolate.com
Phone: +1 (510) 422-5090
Address: 2505 Telegraph Ave, Berkeley, CA 94704
Your satisfaction is our priority at Moon Chocolate Shop.